Hotel Zulum, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Tulum - Boca Paila Km 6.5, Tulum, Mexico

Hotel Zulum is a 4-star eco resort offering views of the Caribbean Sea and Tulum National Park. It features a beach club with sun loungers, an outdoor pool, and dining options serving international cuisine. Ideal for families, the hotel provides amenities for a rustic tropical beach experience.

Rooms & Amenities

All guestrooms at Hotel Zulum include amenities such as free WiFi, a private bathroom with shower, and soft sheets and towels. Some units feature a seating area with jungle views, while rooms are set in beachside cabins with rustic décor and amenities for relaxation.

Dining Options

The Beach Club & Bar serves international cuisine and offers a range of cocktails. Nearby restaurants include Ojo de Agua and Tago Restaurante, both within a 0.3 miles distance, providing additional dining options.

Leisure & Activities

Hotel Zulum features an outdoor pool and a children's swimming area on the edge of the dunes. Recreational options include a private beach area and opportunities for meditation. Nearby activities include visits to Cenote Calavera and Cenote Crystal, both suitable for exploration.

Services & Location

The hotel's facilities include a 24-hour front desk, currency exchange, and laundry services. Complimentary babysitting/childcare is available for families, and the hotel is less than 3 miles from the center of Tulum, where guests will find shops, bars, and other services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Full Beach Front

Max:

2 persons

36 m²

Bed options:

1 Double bed

Sea view

Shower

room details

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Double Jungle View

Max:

4 persons

25 m²

Bed options:

2 Double beds

Garden view

Shower

room details

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Standard King Room

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Tulum 5.2 km

Airports

Aeropuerto de Playa del Carmen (PCM) 67.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Unique Design

“Our room featured an extraordinary design, with a charming wooden ceiling and a unique stone sink that truly elevated our stay.” view full review

Delicious Cuisine

“The on-site restaurant served fantastic food; the fresh fish tacos were a highlight of our trip and blow away our expectations!” view full review

High-Quality Amenities

“The bathroom products were top-quality, with refreshing shampoo and conditioner that made us feel pampered during our stay.” view full review

Relaxing Beach Atmosphere

“The beach was a perfect retreat with comfy loungers and inviting palapas for shade, making it an ideal spot to unwind for hours.” view full review

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed

Sports & Fitness

Fitness centre

Services

Room service
Laundry

Dining

Breakfast
Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness centre

Bathroom

Free toiletries

Location

Carretera Tulum - Boca Paila Km 6.5, Tulum, Mexico

Map view

Carretera Tulum - Boca Paila Km 6.5, Tulum, Mexico

City landmarks

Carretera Tulum Boca-Paila Km 6 Alumbra

Alumbra Tulum

660 m

Gallery

Galeria La Llorona

1.3 km

Gallery

Pepe Soho Photography

1.4 km

Beach

Sunrise Beach

1.6 km

Camino Boca Palia a Tulum

Iklab

1.6 km

Gallery

IK Lab

2.2 km

Beach

Tulum Archaeological Site

6.1 km

Caleta Tankha Playa

3.5 km

Beach

Las Palmas Public Beach

4.1 km

Camino a Punta Allen

Arco Maya

4.3 km

Beach

Club de Playa El Paraiso

4.6 km

Km 1 de la Zona Arqueologica S/N

GO Snorkeling Tulum

4.7 km

Beach

Paradise Beach

4.9 km

Zona Hotelera Tulum

Playa Maya

4.8 km

Calle Osiris Sur 1096

Terreno Expoferia

4.8 km

Public Building

Casa de la Cultura

4.9 km

Dunosusa

5.0 km

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

5.3 km

TulumMexico

Las Pinturas

5.4 km

Aldea Zama

Piramide del Pensamiento Positivo

5.4 km

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

5.8 km

Calle Yalku Manzana10

Balam Art On Feathers

6.1 km

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

6.1 km

Nearby

109 Hectares Km 25

ProKiteTulum Kiteboarding Center

420 m

Restaurants

Juanita Diavola

300 m

c/Tulum-bocapila km6

Tago Restaurante

150 m

Carretera Tulum - Boca Paila km 6

Parole Tulum

200 m

Hotel Zone Km 6.5

Nebrina Gin & Cocina Tulum

240 m

Zh Km. 6. 5

Amansala Eco Chic Resort Restaurant

660 m

km 5.5 Carr Tulum

El Tabano

780 m

Beach Road Tulum Km. 7

Beso Tulum Beach

1.3 km

Carretera tulum - boca paila Km 5,5

Chambao Tulum

680 m

Carretera Tulum-boca Paila

Ukami

310 m

Tulum"s beach road km 6.7 In front of Coco Limited Hotel

Mamasan Tulum

300 m

Carretera Tulum

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

8.0

Location

9.0

Service

7.5

Dining

6.5

Catherine

United States, November 2023

9.0/10

I absolutely loved my stay at this hotel! The rooms are beautifully decorated with a rustic charm, and I appreciated the mosquito netting over the bed. The hotel's zero plastic policy is commendable, and I enjoyed having free books to read. The bathroom separated by a ringlet curtain added to the overall cozy feel of the room.

Rooms

9.0

The rooms are cozy and thoughtfully decorated. I especially liked the mosquito netting over the bed.

Service

9.0

The service here is top-notch! From the reception to the beach restaurant, every staff member ensured my comfort and satisfaction. They even helped with specific details from my voucher to make my stay perfect.

Location

10.0

The hotel's location couldn't be better for a beach lover like me. Just steps away from the beach with easy access to beach clubs and restaurants, it's a dream come true. The garden setting adds to the serenity of the place.

Dining

8.0

The dining experience was pleasant with simple yet delicious offerings. I particularly enjoyed the fresh fruit drinks and the omelet. Just a wonderful way to start the day!

Facilities

9.0

The hotel offers excellent facilities that cater to all your needs. From room service to laundry services, everything is efficiently taken care of to ensure a comfortable stay.

Mel

United States, November 2023

6.4/10

The hotel offers spacious rooms that are clean and comfortable but lack proper sealing from the outdoors, which affects the value. The service is generally good, except for some uncomfortable encounters with staff. The location is convenient for accessing attractions, but the noise level from nearby establishments can be disruptive. The dining options are limited and fall short of matching the room rates.

Rooms

7.0

The rooms are clean and spacious but lack proper sealing from the outdoors, affecting the value.

Service

6.0

Most of the service was excellent, but there were uncomfortable encounters with certain staff members.

Location

8.0

The location is convenient for accessing attractions, but noise from nearby establishments can be disruptive.

Dining

5.0

The dining options are limited and do not match the price of the rooms.